Regulatory & Complaints Procedure

All our Insolvency Practitioners are fully authorised to act as Insolvency Practitioners by the ICAEW.

David Perkins FABRP, Grace Jones MIPA MABRP, Rishi Karia FABRP, Lisa Thomas MABRP and Karyn Jones FABRP are all fully authorised to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales (ICAEW).

The Insolvency Service

If you have any concerns regarding our conduct, or the conduct of another insolvency practitioner, we would of course invite you to contact our Practice Manager in the first instance to discuss the issue. If your concerns cannot be resolved ourselves, or with the assistance of our independent compliance consultants, a formal complaint may be made to our regulatory body via the Government’s Insolvency Service Complaints Gateway (this the gateway through which all complaints against insolvency practitioners are to be made from 5 June 2013):

A formal complaint may be made to our ‘Practice Manager,’

The Practice Manager

Parker Andrews Ltd
5th Floor, The Union Building
51-59 Rose Lane
Tel: 01603 284284


Post: The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds LS11 9DA

Telephone: 0845 602 9484 – calls are charged at between 1p and 10.5p per minute from a landline; for mobiles, between 12p and 41p per minute if you’re calling from the UK.

Here when you need us

Our team is always available by email 
and telephone in the evenings and at weekends, and we can also arrange meetings out of hours if required.
Norwich 5th Floor, The Union Building, 51 - 59 Rose Lane, Norwich, Norfolk, NR1 1BY 01603 284 284
Cambridge CB1 Business Centre, Twenty Station Road Cambridge CB1 2JD 01483 323173
Ipswich Saracens House, 25 St Margaret’s Green, Ipswich, Suffolk, IP4 2BN 01473 530 204
Middlesex Stanmore Business & Innovation Centre, Phase 1, Suite 108, 1st Floor, Stanmore Place, Howard Road, Stanmore Middlesex, HA7 1GB 0800 612 7593
Portsmouth Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ 023 9309 2045
Kent Pantiles Chambers, 85 High Street, Tunbridge Wells, Kent, TN1 1XP 01892 506 898
London Broadgate Circle 2nd Floor, 1-2 Broadgate, London, EC2M 2QS 020 7127 6805
Plymouth Falcon Business Centre, Falcon House, Eagle Road, Plymouth, PL7 5JY 01752 936099
Freephone:0800 612 7593