Regulatory & Complaints Procedure
David Perkins FABRP, Grace Jones MIPA MABRP, Rishi Karia FABRP, Lisa Thomas MABRP and Karyn Jones FABRP are all fully authorised to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales (ICAEW).
The Insolvency Service
If you have any concerns regarding our conduct, or the conduct of another insolvency practitioner, we would of course invite you to contact our Practice Manager in the first instance to discuss the issue. If your concerns cannot be resolved ourselves, or with the assistance of our independent compliance consultants, a formal complaint may be made to our regulatory body via the Government’s Insolvency Service Complaints Gateway (this the gateway through which all complaints against insolvency practitioners are to be made from 5 June 2013):
A formal complaint may be made to our ‘Practice Manager,’
The Practice Manager
Parker Andrews Ltd
5th Floor, The Union Building
51-59 Rose Lane
Norwich
NR1 1BY
Tel: 01603 284284
complaints@parkerandrews.co.uk
www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway
E-mail:Â ip.complaints@insolvency.gsi.gov.uk
Post:Â The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds LS11 9DA
Telephone: 0845 602 9484 – calls are charged at between 1p and 10.5p per minute from a landline; for mobiles, between 12p and 41p per minute if you’re calling from the UK.
Here when you need us
